Be Aware - Cold Calling Roofers

Please be aware! There have been several reports from elderly residents across Kent reporting doorstep criminals cold calling for roofing work. 


What happened:

• The criminals are pressuring residents into having work done on their roof by claiming urgent repairs need to be carried out.
• The work is often not needed at all.  
• In one case the resident was quoted £14,000 for the work which was reduced to £5000 when the resident said they couldn't pay the higher amount. 
• The resident was told to pay the £5000 in cash and the criminals drove the resident to the bank to withdraw money. 

What to do: 
Reputable traders and contractors do not cold-call for business and they will NEVER ask you to go to the bank or cash point. 

• ALWAYS refuse on the spot repairs.
• Don't allow anyone to pressure you into having work done. If you ask them to leave and they don't, contact the police on 999.
• Use reputable traders who are members of the KCC Trading Standards approved trader scheme, run in partnership with Checkatrade
• Ask for quotes in writing and check that the trades-person is from the company they claim to be from. 

Warn vulnerable family members, friends and neighbours.
(KCC)